Virtual receptionist
Answers by voice or WhatsApp, qualifies, schedules, and routes with the right context.
VixAI One
Your AI employee, ready from day one.
Configure a digital employee with your company's knowledge, voice, and WhatsApp — then publish with governance.
In about 10 minutes
From company knowledge to the first day on the job.
A guided process turns context, role, and limits into a governed agent ready to be tested by voice, phone, and WhatsApp.
- 01
Share what your company knows
Website, documents, and answers form an organized, traceable knowledge base.
- 02
Define role and autonomy
Objective, persona, behavior, limits, and escalation criteria.
- 03
Talk and correct
Test answers and behavior before allowing any real contact.
- 04
Publish with control
Approved versions, preserved history, and rollback when needed.
Role examples
One product, different responsibilities.
Sales assistant
Understands intent in chat or calls, presents solutions, and records next steps.
Customer support
Resolves questions from authorized sources and knows when to escalate.
Operations assistant
Runs repeatable processes with clear limits and an audit trail.
Knowledge preparation
Useful knowledge, not an endless prompt.
Every source is versioned, segmented, and retrieved by relevance. The agent receives only the context needed for each conversation.
Voice, phone, and WhatsApp
One consistent role at every touchpoint.
Today you can prepare the agent for browser voice, phone interviews, and governed WhatsApp Business. More channels are on the roadmap.
Browser voiceAvailablePhoneAvailableWhatsAppAvailableInstagramComing soonEmailComing soonCalendarComing soonCRMComing soon
WhatsApp Business
The same agent, now on WhatsApp too.
Connect the company's business number with secure onboarding through the VixAI Platform. Meta tokens never pass through your dashboard: connection, sends, and events stay tenant-isolated.
Guided connection
Hosted flow that works on desktop and mobile, with clear progress status.
Per-company governance
Each organization has its own stable workspace; no mixed customers or credentials.
Controlled messaging
Sends with idempotency, async queueing, and status tracking — without treating queued as delivered.
Supervision and quality
The agent improves under human governance.
Conversations produce evidence and improvement proposals. No change reaches production without review, testing, and approval.
Improving does not mean changing alone. It means making every decision verifiable.
Operational trust
Security and cost treated as product features.
Security by default
Tenant isolation, permissions, audit, encryption, retention, and design oriented to LGPD and GDPR.
Cost control
Every paid operation is measured by agent, provider, and organization, with limits and controlled fallbacks.
Frequently asked questions
What to know before creating an AI employee.
What is an AI employee?
It is a digital agent configured for a specific role, with authorized company knowledge, operating limits, and defined channels. It can support customers, qualify requests, provide guidance, or run repeatable processes under human supervision.
How does the AI employee learn about the company?
You provide the website, documents, and operational context. VixAI One organizes and versions these sources so the agent uses only relevant, traceable information in each conversation.
Can the agent work across voice, phone, and WhatsApp?
Yes. The agent can be tested by voice in the browser, participate in phone flows, and operate through a connected WhatsApp Business number, according to the organization's configuration.
Can I test and review the agent before publishing?
Yes. The workflow lets you talk to the agent, review its behavior and knowledge, and approve versions before real-world use. Improvements are not published automatically without human governance.
VixAI One
Prepare the next member of your team.
Start with a clear role. Evolve with knowledge, voice, WhatsApp, and supervision.